Last Updated: March 2026
Welcome to RevPilot. These Terms and Conditions govern your use of our website and services. By accessing or purchasing services from RevPilot, you agree to comply with and be bound by these terms.
If you do not agree with these terms, please do not use our services.
1. Company Overview
RevPilot provides online reputation management services including:
- Review management
- Reputation monitoring
- Customer feedback strategies
- Review response management
- Analytics and reporting
- Review removal consultation
- Reputation improvement campaigns
Our services are designed to help businesses improve their online reputation through ethical customer engagement strategies.
2. Ethical Service Policy
RevPilot does not support fraudulent, misleading, or illegal activities.
Our services focus on:
- Encouraging genuine customer feedback
- Managing brand reputation
- Providing response strategies
- Monitoring reviews and reputation trends
Clients are responsible for ensuring their use of our services complies with the policies of third-party platforms such as review websites, marketplaces, and social media platforms.
RevPilot is not responsible for any actions taken by third-party platforms regarding client accounts.
3. Service Orders
By placing an order on our website, you agree that:
- All information provided during the order process must be accurate.
- You have the legal right to manage the reputation of the business you are submitting.
- Orders cannot be transferred to another party without permission.
Minimum order requirements may apply depending on the selected service.
4. Delivery Time
Delivery times vary depending on the service selected.
Typical delivery timelines include:
- Review campaigns delivered gradually based on daily limits.
- Review removal services usually completed within 2 business days.
- Reputation monitoring and response services operate continuously.
Delivery timelines may vary depending on workload, platform limitations, and external factors.
5. Pricing and Payments
All prices listed on the website are in USD unless otherwise specified.
Payments must be completed before service delivery begins.
We accept secure payments through approved payment gateways available on the website.
RevPilot reserves the right to modify pricing at any time without prior notice.
6. Refund Policy
Due to the nature of digital reputation services, refunds are generally not provided once service delivery has begun.
However, refunds may be considered in the following situations:
- Service was not delivered as agreed.
- A technical issue prevented order fulfillment.
- Duplicate payment was made.
Refund requests must be submitted within 7 days of purchase.
7. Free Trial Offer
RevPilot may offer promotional trials such as a Free Review Offer.
Trial offers are subject to the following conditions:
- Limited to one per customer or business.
- Cannot be combined with other promotions.
- RevPilot reserves the right to cancel abuse of promotional offers.
8. Client Responsibilities
Clients agree to:
- Provide accurate business information.
- Communicate clearly with our support team when needed.
- Follow applicable platform policies.
- Not use RevPilot services for fraudulent activities.
Any misuse of our services may result in account suspension or order cancellation.
9. Limitation of Liability
RevPilot provides services on a best-effort basis.
We do not guarantee:
- Specific rating improvements
- Permanent review placement
- Removal of reviews controlled by third-party platforms
- Changes to platform algorithms or policies
RevPilot shall not be held liable for:
- Account suspensions
- Review removals by third-party platforms
- Business losses or damages
10. Intellectual Property
All content on this website including:
- Text
- Graphics
- Logos
- Branding
- Website design
is the property of RevPilot and may not be copied, reproduced, or distributed without written permission.
11. Service Suspension
RevPilot reserves the right to suspend or terminate services if:
- A client violates these terms
- Fraudulent activity is detected
- Abuse of our services occurs
- Legal risks arise
12. Privacy
Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
13. Changes to Terms
RevPilot reserves the right to modify these Terms and Conditions at any time.
Changes will be updated on this page with a revised “Last Updated” date.
Continued use of our services after updates indicates acceptance of the new terms.